RTT-5090

RETURN POLICY:

If you wish to return a product, please contact us within days of receipt of the product. You can contact us through our customer service channels or by sending an email to support@raymax.store. Please include your order number and the reason for return. Once we receive the returned product in its original packaging along with all accessories, tags, and labels, we will initiate the refund process. Any product/item purchased under Sales or Customized Product will not be Refund/Return or Exchange

FOR EXCHANGES ONLY:

If you wish to exchange a product, please contact us within 15 days of receipt of the product. You can contact us through our customer service channels or by sending an email to support@raymax.store. Please include your order number and the reason for exchange. Once we receive the returned product, we will initiate the exchange process.

Any exchange requests falling outside of the 15 day time frame outlined above will not be accepted. Items returned without a return authorization will be refused.

Free Standard Shipping

We offer free shipping on all orders above ₹ 999. For orders below INR 999, a nominal shipping charge of ₹ 49 will be applicable. We offer free shipping on all prepaid order (with no minimum cart value condition). You can check our Shipping Policy, by clicking here.

We Offer two types of Shipping for our customers:1. Standard Shipping:

Our Standard Shipping option ensures your order dispatches within 48-72 hours. Enjoy reliable delivery at a pace that suits your needs, perfect for those who prioritize cost-effectiveness with compromising on timely delivery.

2. Express Shipping:

Need your items sooner? Opt for our Express Shipping for a nominal fee of ₹ 79. With this option, your order will be expedited, and it will be dispatched within 24-48 hours. Ideal for those who require their purchases urgently or prefer the convenience of swift delivery.